Can having too many personal items on your desk be a distraction, or can it improve productivity and wellbeing?

Allowing your employees to add some personal touches to their desk and general work area can encourage ownership over the work space and improve organisation and cleanliness. It can also provide employees with a sense of individuality and make them feel valued. The use of colour in the workplace is known to have a positive effect on productivity and mood. Encouraging staff to use their favourite colours around their desk can bring comfort and a chance to display their personality within the working environment. It can also help to make the workplace somewhere that employees will want to spend time in. Photos and other small items can also help to improve productivity, as well as creating a sense of pride and homeliness around the desk space. You could also consider allowing staff the chance to choose their own furniture and chairs to suit individual needs and preferences. Even simple choices such as the colour of a desk divider can make employees feel involved and valued. Next time you plan a refurbishment or require new furniture, why not talk to your employees and find out what they would like from their own personal work spaces, create a plan to try and fulfill their wishes and see for yourself the improvement a simple touch can make.     [yikes-mailchimp form="1" title="1" description="1" submit="Sign Up"]

In the last few years ergonomics has been the number one focus in workplace and furniture design. We've seen chairs that promote good posture and sit-stand desks all becoming prevelant. However, ergonomics is just the starting point in the much bigger picture of employee wellbeing. There are many factors that come in to play when considering how to improve the physical, mental and emotional health of employees. However, something that has perhaps been overlooked in the quest for a more flexible workplace is privacy and proper acoustics. A recent increase in the trend of open plan offices has seen more and more companies refurbishing their sites to reflect a more accessible and flexible environment. With this being very much the main focus, individual preferences have often been overlooked. Indeed, many offices have been designed on presumptions and trends rather than for the company's unique staff.

What are the statistics?

The University of Sydney found that noise is the number one complaint of employees that work in open plan offices, with up to 60% citing it as a major issue. Evans et al & Sundstrom also point out that noise is probably the most prevalent source of annoyance in offices and can lead to increased stress. If you consider that most people spend more time working (36%) than they do anything else - even sleeping (32%) - it makes sense to create an environment where as many individual needs as possible are catered for. The open plan office manages to tackle many historic dissatisfactions in the workplace such as lack of flexibility, an inability to freely express ideas and interact with managers and a lack of collaboration with other colleagues. However, most office workers spend 40-60% of their time on concentrated tasks, yet 42% said they had no access to private or quiet areas. This can create serious problems with productivity. It takes an average of 15 minutes to regain concentration after being distracted by unwanted noise. A worrying example of this finding is that just 5 distractions in an 8 hour working day equates to a 15% reduction in productivity. In other words, in a company of 200 employees, 30 of these people would be being paid to do nothing. Other statistics which highlight the issue of noise in the office include a 32.7% decline in operating income for companies with low levels of employee engagement. However, amongst companies with higher levels of employee engagement a 19% increase in operating income was observed.  

How can I remedy these problems in my office?

We are now beginning to see just how important noise levels in the office are, even if they have been overlooked in the recent past. There are however, solutions to the problem, even if you have got an open plan office. Before looking at the following options, we recommend analysing the way that your staff work. What is important in the way the company works? Try to gather some opinions from the staff themselves. This information may take some time to collect but any decision you make from the data is informed and can only have a positive impact on your bottom line.

Product Solutions

Installing acoustic and sound absorbing products into your work place is a quick and easy solution to end distractions, create some privacy and improve concentration. Perhaps the most obvious way to introduce some privacy is with floor standing screens. Simple to set up, these screens enable you to create quick meeting or private areas. Some floor standing screens are mobile and some come with options such as a whiteboard top or toolbars. The level of acoustics varies between types of screen, so this solution is a better choice if you are looking to simply add in some extra privacy to your work space. Desk mounted screens offer much the same as their floor standing counterparts but tend to be shorter and attached directly to the desk. They offer a level of organisation and privacy and can also provide some sound absorption depending on the screen's material. Office pods can be seen as a cure all for privacy, acoustics and flexible working. Offering excellent acoustics, varying degrees of privacy and excellent levels of flexibility, an office pod is the simplest and most versatile option. Dot them around the office to create quiet and private working havens or group them all in the same area to create a place designated for concentrated work only.  

How can storage help?

You may not think it but storage can actually help towards solving privacy and noise problems. Bisley Towers™ offer privacy thanks to their tall profile which can act as a simple divide between desks. This also means that they offer some degree of acoustic value. Bisley Eyespace™ is a great storage and filing system which manages to look stylish, offer superb functionality and create divides. A great way to add practicality and privacy into the office. Although Bisley Bite™ doesn't offer acoustics or privacy in itself, it can be used at each desk to complement the use of office pods. Bisley Bite™ is a mobile pedestal drawer unit which slots over the top of any desk. So, when your employees need to move to a quieter area to concentrate, they have all their files with them to facilitate a smooth and practical transition from their desk.  

Are there any other options?

The above is a list of a few simple options to consider if you aren't thinking of refurbishing your office any time soon. If a redesign is due, there are a range of materials, layouts and structural designs which facilitate proper sound absorption and privacy. Acoustics and privacy should be mentioned to your project manager at the start of the design process to get the most out of your refurbishment.     [yikes-mailchimp form="1" title="1" description="1" submit="Sign Up"]

“Wellbeing is very important,” he says. “The boom and bust mentality of work - people working ferociously to hit the deadline and then burning out - leads to peaks and troughs in performance. We’ve gone to extra lengths to create an environment where we attract the best people and once they are here they are able to do their best work.” Harris’s approach was borne from a frustration with old fashioned beliefs about office life. An “always on” culture where technology makes it difficult to switch off means many people are looking for more flexibility in where, when and how they work. Rethinking the open plan office He is one of a number of business leaders rethinking the design of offices to improve staff productivity. But it’s not all about toys and beds. Others, for example, are looking at the open plan design that has dominated workspaces since the 1950s. Once thought to facilitate more collaborative working, research now suggests open plan offices could actually be undermining productivity. A 2014 survey (pdf) of 10,500 workers across 14 countries, commissioned by office furniture maker Steelcase, found that 69% of people were not satisfied with their working environment, in part due to a lack of privacy. A separate Steelcase-commissioned survey of more than 39,000 workers found 95% of employees said they needed quiet, private places for confidential conversations, but only 41% said they could do so, and 31% had to leave the office to get work completed. Researchers have also suggested a correlation between employees who work in open plan offices with multiple colleagues and the amount of short-term sick leave those employees take. One of the main faults of the open plan design is that there is an assumption that all you have to do to boost creative collaboration is throw people together in one room, says Max Chopovsky, founder and CEO of Chicago Creative Space, a company that produces video and media content on office design and culture. But if your staff feel like they don’t have autonomy or someone who will listen to their voice, it’s irrelevant if they are in an open space or not, he adds. “The main problem is that companies are looking at Google, for example, and just wanting to have the same as them. They are not being authentic. They need to listen to their employees and understand what specifically they want beyond the basics like natural light, good internet connection and comfortable chairs. Harris admits his office would not be suitable for every business but it has proved a success, with absence from sickness low, staff retention high and employee feedback overwhelmingly positive. Key to making the concept work though has been ensuring that everyone buys into it. Office of the future Leaving aside debates about open plan offices, do we even need offices anymore? Advances in technology and remote working mean many staff can choose to work elsewhere. For Chopovsky, this does not mean the end of the office. If staff can choose to work elsewhere, the office could become a place where workers can have important social encounters and build professional relationships rather than simply knuckle down and work. That means a combination of open plan offices and private rooms. He believes companies should facilitate that by creating areas where staff can come together either for informal chats or company-wide meetings. This may already be happening in the UK. A survey of 1,100 British office workers, published in June, shows that most workplaces (70%) now also include a communal environment break out spaces such as a shared kitchen or beanbag area to work from or have meetings in, providing a space for more dynamic working. This is key to meeting workers’ needs, with almost a third (29%) deeming the ability to work from a variety of different locations in the office to be important, and almost half (48%) considering access to collaboration space with colleagues an imperative. Better designed offices are not the end of the matter, however. John Ridd, councillor of the Chartered Institute of Ergonomics & Human Factors (CIEHF), says that while getting the design of the office right for your business and worker needs, it cannot be used as a panacea for improving employee wellbeing. “To me the major thing is looking at the design of a person’s job in terms of workload and responsibilities. That is going to be far more important in terms of increasing productivity and indeed the wellbeing of the individual because it is the happy worker who works more efficiently.” [yikes-mailchimp form="1" title="1" description="1" submit="Sign Up"]